Frequently Asked Questions
1. What platforms are compatible with SomaVPN?
You can use SomaVPN with iOS, Android, Linux and Windows 10 operating systems.
2. Is there an app for SomaVPN?
3. Is there a trial period for SomaVPN?
From a security standpoint, the less software there is running on your device, the less possible opportunities for your device to become compromised. While SomaVPN won't prevent your device from getting hacked, when possible, we strive to provide an experience that doesn't add more software than you need. In cybersec-speak, we don't try to increase your threat surface. In essence that means that on Android we use the Wireguard app to interface with our servers, but on iOS, Linux and Windows 10, we utilize the built-in VPN utilities that come with the operating system. What we've found is that on platforms for which we don't have need an app, subscribers receive faster speeds since we avoid extra layers for the traffic to go through.
4. Why did you create SomaVPN?
That's a heavy loaded question. To be honest, we didn't want to be in this business. We were forced into it first, by the constant requests from friends and family for which we couldn't honestly recommend a solution we wouldn't use ourselves. Second, we are honestly sick and tired of waiting for incompetent legislators to conceive or pass laws that protect people's online liberties. Third, we can't stand the constant surveillance and monetization from governments as well as the private sector of all our private data. Ultimately, in a world where technology is policy, SomaVPN attempts to keep and extend our civil liberties into a hostile cyber environment.
5. Where are Soma's servers located?
We have servers located in locations all around the world for the exception of countries that by law require us to give them access to traffic or subscriber information.
6. What crypto do you use?
We're big fans of what Jason Donenfeld has done with Wireguard and have been using it for quite a long time. For platforms not supported by Wireguard we use IKEv2 with AES-GCM, SHA2 and P-256.
7. Is subscription the only option with SomaVPN?
If you don't mind rolling your sleeves, you know what a VPS provider is and you don't need our support, we can automate a basic VPN installation on your behalf for a fee. *Digital Ocean support only, for the moment.
8. Who should use SomaVPN?
Come on... that's an easy one. Everyone! But seriously, whether you subscribe to us or not, it's so bad out there we believe everyone should use a VPN. We know you have a choice of providers, we hope we become yours.
9. Can I subscribe anonymously? Do you collect any data?
All subscriptions are anonymous. We don't collect nor have access to your personal information or data. To subscribe our payment gateway provider requires certain details to approve the transaction, however we're not prevued to it.
10. What are your views on security?
Glad you ask. SomaVPN operates out principles. We believe that when it comes to data no one should be trusted. For us that means that we go to extremes in technology and policy to prevent anyone from interfering with you or your data. Not only do we prevent data providers, companies and other organizations from interfering with your only affairs, not even Soma employees have access to your data. What you do online is your business and we want to keep it that way.
11. Where is your company located?
12. But isn't the US one of the main members of Five Eyes? Why do you operate there?
Yes, it is. But we have a few reasons for doing so. First, we're Americans and this is the system (legal and commercial) we know and the one we're most concerned in violating your privacy. This is the belly of the beast - Google, Facebook, Verizon, TimeWarner, Amazon, Twitter, etc. they're all here. But so our the friends and family we love, so we fight from the inside. Not only that, anyone - company or individual - that says they can protect you against the NSA, FSB, FBI - well maybe the FBI lol, etc. is highly mistaken and lying to you. No company, our selves included, can protect you entirely against the massive resources government intelligence organizations have at their disposal. What we can do to the best of our abilities is to make their job extremely difficult if prying into your data is their goal and for that we use math. Not only do we encrypt everything in and out of our servers, if we detect the attempt of any physical tampering, we blow up our servers. From a legal standpoint, in the US and other countries that we operate, we're not required to have records of our subscribers, so we don't. Therefore, if we get subpoena we can always say and show we don't have anything, because we don't. To some VPN companies this a business, to us this is political and we make no qualms about it. We respect the sovereignty of all countries and their laws, but we also don't limit the liberty of any individual, regardless of nationality or location, from wanting to decide who, how, when and what they want to share while using the Internet.